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FAQ's

How do I track my order?

Depending on the shipping method, you will get a tracking number that you can enter at the courier partner’s website for tracking.

What are your delivery options?

All our orders delivered via Australia Post or Star Track, depending on availability. Orders within Australia are delivered with free postage regardless of the order value.

What is your payment policy?

We accept payments by all standard credit cards (Visa, MasterCard, AmEx) and by PayPal.

What is your returns policy?

In case you are not satisfied with the product, you can ship it back to us for an exchange or a refund, provided notice is given within 7 days of delivery. The buyer will be responsible for the shipping charges. 

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